FREQUENTLY ASKED QUESTIONS

How do you ensure a quality product?

We adhere to an in-house Quality System (or QMS) based on Industry Standards such as ASME, the National Board of Boilers & Pressure Vessels, and customer requirements. Our quality system is documented, audited, and enforced by our Quality Control department.

What standard products do you stock?

We only stock Supplier Maintained inventory for contractual customers. We are flexible to set up inventory systems with our customers when beneficial. Unless otherwise agreed upon with the customer all products are made-to-order.

How do I make contact with Durafin Tube after nomal business hours of 8:00am to 4:30pm EST?

You are always able to connect with our Sales VP, Paul Barkan, anytime at his email pbarkan@durafintube.com or call the after hours line at 330-868-3060.

What if I can't find the finned tube product I am looking for on your website?

We want to be your complete source for finned tube products. We work to provide solutions that help our customers succeed. Durafin Tube is also able to help develop finned tube products in cooperation with your designs. And in the rare case that we are not the best source, we will help point you in the right direction.

What finned tube is best for my application?

We have over 30 years of finned tube manufacturing expertise and 3 generations of finned tube experts. However, Durafin Tube does not currently offer certified engineering services. Our team is happy to make suggestions, but the responsibility of design lies with the customer. We commit to giving you any practical knowledge, experiential observations, or recommended outside engineering standards and services that would be beneficial to the situation.

What is the maximum diameter Durafin Tube can place fins?

Each style of tube or fin enhancement will dictate the range of tube size. However, the largest tube size is 4″ on edge tension finned tube. 

Can I get a budget quote based on a picture?

The answer is Yes. However, most of the time additonal information such as a dimensional sketch or finned tube characterists would be required. It should also be noted that when a quote like this is given we reserve the right to adjust pricing if unkown information is revealed later.

Do you offer a product line comparable to Wolverine or Wieland Tube?

Yes. Durafin Tube is constantly adding to its product offerings. We also have staff dedicated to tube development. If we do not offer the style you require we will offer suggestions to get it.